Privacy Policy

1. Introduction

Machine Octopus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to connect buyers and sellers of used industrial machinery.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Messages and inquiries sent through our contact forms
• Location information when provided
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages viewed and time spent on our website
• Referring website addresses
• Cookie and tracking technology information

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Facilitating communication between buyers and sellers
• Responding to your inquiries and providing customer support
• Improving our website and services
• Sending you relevant information about machinery listings
• Analyzing website usage and performance
• Protecting against fraud and ensuring platform security
• Complying with legal obligations

4. Information Sharing and Disclosure

4.1 With Sellers

When you submit an inquiry about a machine, we share your contact information and message with the relevant seller to facilitate communication. This is essential for our marketplace service.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, including:

• Email service providers
• Website hosting and analytics providers
• Customer support platforms

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or government request.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

As we operate primarily in Germany and the UK, your information may be transferred to and processed in these countries. We ensure appropriate safeguards are in place for any international data transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: